Opportunity Details

Volunteer Interpreter or Translator - Project HOPE HQ

Description

Volunteer interpreters/translators are integral to the day to day running of our programs. They are the bridge between the staff, program participants and partner organizations, providing accurate communication in a common language. Opportunities are available throughout the year but are infrequent and dependent on the demand for interpretation in the language you can offer.


Location

VA

Detailed Information:

PRINCIPAL RESPONSIBILITIES:
  • Support accurate communication in a common language during interviews and other meetings conducted in-person, by telephone, and/or by video conference by providing verbatim (word for word) interpretation services.
  • Provide interpretation services in the preferred language of the participants without paraphrasing, summarizing, omitting, or adding information; always use the first person (I, me and my) and remain engaged during the interpretation session.
  • Maintain strict confidentiality during interpretation sessions and follow designated program procedures regarding the destruction or maintenance of written notes within the required timeframe (e.g. immediately after each interpretation session).
  • Remain objective, unbiased, impartial, and neutral when providing interpretation services. Treat all parties to the conversation with courtesy, dignity, and respect, regardless of their age, ethnicity, religion, political opinion, sex characteristics, gender, gender identity, gender expression, sexual orientation, disability, or any other factors.
  • Have an appropriate understanding of and sensitivity towards cultural practices and language differences that may exist between the parties to the conversation. Respect the use of proper pronouns that are preferred by the participants, when applicable.
  • Inform the Supervisor if you are having difficulty understanding a party to the conversation or if a participant or any other individual offers a bribe, threatens you or tries to influence your interpretation. Immediately inform the Supervisor if you know the participant personally or if you have ever met the individual at any point in the past.
  • Provide translating services for materials or other handouts as needed.
  • Abide by Project HOPE''s Code of Ethics and Conduct, and all additional Policies and procedures.
  • Participate in relevant training sessions.
  • Be available to be evaluated on the quality of your interpretation by a staff member fluent in that specific language.
  • Perform other duties as assigned

MINIMUM QUALIFICATIONS
  • Languages most often requested: Arabic, Hindi, Farsi and Mandarin.
  • At least 21 years old
  • Complete application process including orientation.
  • Ability to work with diverse populations and age groups.
  • A passion to help the underserved with an understanding of cultural differences and non-judgmental attitude.
  • Previous interpreter or translation experience is an asset.
  • Ability to work as an effective member of a dedicated team of volunteers and staff.
  • Sensitivity to and a clear understanding of confidentiality issues
  • Sound understanding of and commitment to Project HOPE mission and philosophy.

Please note, this position will be utilized on an as needed basis. Ensure to update your language and fluency level in your volunteer profile to be matched with opportunities.

Eligibility Requirements: